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Sustainability Objectives

As Indonesia's leading retailer, people are at the heart of everything we do. With our retail formats connected to millions of lives on a daily basis, we have a unique opportunity and responsibility to create a positive and lasting impact with our customers, team members, communities and supply chain partners.
People

Sustainability Framework

We support community growth through programmes and investments that promote health and development.
Our customer-centric approach creates value by offering products and services that enhance personal well-being while addressing emerging needs.
We are committed to ethical sourcing practices to safeguard human rights in our supply chains.
We invest in our team members' development by promoting diversity, equity and inclusion, while prioritising their health and safety.
Community Giveback

We support the growth and well-being of our communities through meaningful programmes. We engage in activities that promote community health and development opportunities, such as social entrepreneurship accelerators, food donation programmes, and charity initiatives, fostering.

Customer Value Creation

We enhance health and well-being through innovative services and solutions. By prioritising customer needs and leveraging advanced technologies, we aim to provide valuable experiences that promote overall wellness, foster positive change, and create exceptional values for customers.

Ethical Sourcing

Our ethical sourcing and supply chain management ensure the protection of human rights in our supply chain by emphasising risk-based supplier evaluation and continuous improvement. This commitment reflects our dedication to social welfare and sustainable development.

Team Member Success

We invest in our team members' development and promoting diversity, equity, and inclusion. We prioritise their health, safety, and wellness by fostering an empowering work environment. Through our training, development and award programmes, and inclusive practices, we enable our team members to thrive and contribute to our collective success.